Universitywide COVID-19 Information

Information on Refunds for Student Housing, Meals and Parking

Dear Students,

The “Stay at Home Order” signed by New Jersey Governor Phil Murphy has direct and indirect impacts on Rutgers University. Please be assured that Student Accounting, Billing and Cashier Services (Student ABC) is committed to supporting you as you navigate through the current situation.

In light of the evolving State and universitywide changes related to COVID-19, Student ABC will take the following steps in the coming weeks:

  • Housing, dining and parking charges will be credited to each eligible student’s account. The refunds will be calculated on a prorated basis beginning on March 23, the first day following Spring Break, and ending on May 16, the required move-out date at the University. We encourage students to set up direct deposit to receive their refunds faster and more securely.
  • Financial holds that block registration will not be placed on student accounts that have past due balances. We sympathize with families and understand the financial hardships that many families are facing during this difficult time, as well as the expectation that students focus on their academic work.

Important Links

The Student ABC staff is available to answer any questions or concerns through our online portal or you may call us at (848) 932-2254.

Announcement from Residence Life

Move-Out Update: Executive Order

Dear Residents,

We have an important update to the move-out process for Rutgers Residence Halls. Evolving information from both the State and University officials require us to make modifications to the information you were provided earlier.

In accordance with Executive Order No. 2020-01, all students who departed from on-campus housing on or after the March 10th directive from President Barchi, must return to campus and retrieve their belongings between March 28-April 14. Please know that the University will take measures to ensure that move out is conducted in an orderly and safe manner, which maintains the necessary social distancing. We realize this new and expedited timeline differs from our previous instructions.

OUR NEW MOVE-OUT PROCESS AND TIMELINE:

  • Move-out appointments will now begin on Saturday, March 28th and will be available through Tuesday, April 14th only.  Halls must be empty by this date.
  • The number of appointments offered far exceeds the number of residents per building to ensure residents and their helpers will be able to practice social distancing during the move-out process.
  • If your original move-out appointment was between April 3rd and April 14th, you are welcome to keep your appointment time if desired. If you would like to change your appointment time, you can do so via SignUp Genius. Either:
    • Go back to the sign up by following the link that was provided in your original email, OR
    • Go back to the confirmation email that was sent to you after you signed up. When you view the sign up, you’ll see a link at the top that states, “Already signed up? You can change your sign up”. Click that link to follow the steps to edit your sign up slot.
  • All original appointments between April 15th and April 30th must be rescheduled via the SignUp Genius platform. Either:
    • Go back to the sign up by following the link that was provided in your original email, OR
    • Go back to the confirmation email that was sent to you after you signed up. When you view the sign up, you’ll see a link at the top that states, “Already signed up? You can change your sign up”. Click that link to follow the steps to edit your sign up slot.
  • If you have not yet signed up for an appointment, please do so immediately:
    • Go back to your original email from Friday, March 20th and use the “Sign Up” link at the bottom, OR
    • Unique links to each building’s SignUp Genius page are available at go.rutgers.edu/hallstatus
    • You will still be able to use a proxy to collect your belongings for you.  If they have selected a date after April 14, please have them follow the above directions to select another date.  If you have not yet arranged for your proxy, please log into oncampus.rutgers.edu and fill out the “Move-Out Proxy Notification Form.”

If you have a commitment that will require you return to campus after April 15, such as a previously purchased flight, please email us at oncampus@rutgers.edu with details.

Please review the suggestions for a successful move-out: planning your arrival, keeping safe, returning your key, and informing us when you’ve vacated your room at go.rutgers.edu/hallstatus.

More detailed information regarding move-out can be found by visiting: go.rutgers.edu/hallstatus. If possible, we encourage you to call or contact us via email regarding your question rather than seeking help in person. Questions can be directed to oncampus@rutgers.edu or call 848-445-0750.

Your patience and flexibility is truly appreciated!

Sincerely

Department of Residence Life

Operating Status of Rutgers Libraries:

We understand questions have been raised about the decision to keep Rutgers libraries open to our students. The primary reason the libraries are open is that the libraries are essential to educating our students while the university remains open and operating.

The libraries are critical to our ability to meet the directive in Executive Order 104 that mandates that all in-person classes at all universities be suspended and converted to online instruction. The university libraries, located across all campuses and throughout the state, provide access to the internet through nearly 1,000 computer terminals. Access to the internet through these computers is essential for students who for economic or other reasons do not have access to the internet in their homes.

As of Sunday, March 22, 2020, the libraries will follow these guidelines and hours to provide library access to students with the health and best interests of our staff, students, and faculty foremost.

Important Update on Courses, Events, and Commencement:

President Robert Barchi announced Rutgers is suspending all in-person instruction, with the exception of clinical instruction, for the remainder of the spring semester. The president also announced all events scheduled at the university through the month of May are suspended, including Rutgers Day and commencement ceremonies at all campuses.

Read the president’s full message from March 17, which also provides information on room and board, and support for academic continuity, research continuity, telecommuting, and leave flexibility for issues related to COVID-19.

Announcement from Mason Gross

Dear Students, Staff, and Faculty, 
Please take a moment to read this message from Mason Gross Interim Dean Gerry Beegan. Thank you and be well moving into the weekend. See you next week online! 
https://www.masongross.rutgers.edu/content/message-interim-dean-beegan

Announcement from Rutgers Global

Rutgers Global has played an important role in university-wide discussions and decisions regarding COVID-19 since the virus was first detected in China. Several Rutgers Global units including the China Office, International Students & Scholars Services, and Study Abroad, are playing an integral role in consulting and collaborating with university leadership on determining action plans with regard to healthcare, travel, academic program, and housing. Through a range of communications, Rutgers Global continues to be in direct contact with our international students and scholars, and study abroad students, as well as their families, with ongoing updates and to answer questions and concerns.

We realize our international and exchange students have a lot of questions regarding the impact of the coronavirus. Please consult this PDF of frequently asked questions for international and exchange students for further information. (Updated March 18, 2020)

Please consult our Rutgers Global Alerts page (https://global.rutgers.edu/all-alerts) for updates regarding study abroad programs and travel for international students.

Announcement from CAPS Counseling

CAPS (Counseling, ADAP, and Psychiatric Services) encourages students who have appointments over the next week to call in rather than coming in person. CAPS will continue to keep students updated regarding appointments.

All drop-in workshops including mindfulness meditation and workshop series are canceled.

Let’s Talk informal consultations will remain open and are offered only by phone as indicated on health.rutgers.edu/dropin. If you would like to schedule an appointment for Let’s Talk during the designated drop-in hours or outside those hours, please call 848-932-7884, option 2. You do not need to be affiliated with one of these centers or locations to make use of this service.

Dear Students,

CAPS is continuing to work with existing clients and scheduling Let’s Talk consultations.

Students may call CAPS at 848-932-7884 and leave a message. The administrative staff are returning phone calls promptly and can schedule them for a service with any of the working staff. Currently, they are only working by phone but will be adding the option of video soon.

All the therapy groups were canceled, but these may be resumed or new ones created with the addition of a secure video platform.

They are also creating a number of online workshops that will be offered via Webex. There is one included below and we will send more links to you as they are developed.

CAPS staff are currently developing handouts of helpful tips and tricks for students and parents that will be coming out in the next couple weeks.

Below, our community counselor Richard Carlson provided a number of resources links that you might find helpful.

You may also check CAPS social media sites for the latest updates:

https://www.facebook.com/RUStudentHealth

https://www.instagram.com/RUStudentHealth/

Here are a few additional FREE resources that might be helpful.

  • Helpline for confidential emotional support for those worried and anxious about COVID-19 by calling 1-866-202-HELP (4357) from 8am-8pm, M-F. This is not a crisis hotline. Offered by Mental Health Association of NJ

ATTENTION: Off-Campus Students, Students Staying Off-Campus, and Members of the Greek Community:

We all have moral obligations to do everything that we can to minimize the spread of COVID-19. Social distancing is an effective and important individual step that we take to help meet that obligation. As a follow-up to the university’s decision to extend spring break and transition to virtual classes beginning on March 23rd, we are asking that students currently residing in off-campus rental housing give serious consideration to returning to their homes during the time that in-person classes are suspended. As you know, in-person classes are suspended at least until April 3rd, at which time a decision will be made regarding future in-person classes.

The goal of social distancing is to substantially decrease the number of situations requiring community members to be in groups and to minimize the time spent in close proximity to each other. With this in mind, we are also encouraging students living off-campus to refrain from hosting social gatherings that could lead to the transmission of COVID-19.

If you decide to return home you should:

• Take with you any important items (laptop, books, identification cards, passport, medication, etc.).
• Take enough clothing home with you.
• Clean out refrigerator.
• Empty all trash/recycle receptacles in proper disposal areas.
• Close and lock all windows.
• Set all thermostats to 68 degrees (if applicable).
• Turn off all lights and electronics.
• Close and lock doors.
• Any items you will need with you when classes go online starting on Monday, March 23rd.

Although the university is not closed, it is likely that University food service and transportation may be reduced over the coming weeks. The Rutgers Student Food Pantry will remain open at this time (Mon-Fri 9-4 at 39 Union Street). Please check the food pantry social media (@RUFOODPANTRY) for any schedule adjustments as we move forward.

We apologize for any inconvenience as we all seek to minimize the impact of COVID-19. This is a global situation that requires individual attention by all of us.

If you have any questions related to your situation, call Off-Campus Living & Community Partnerships at 848-932-5500 or the Dean of Students Office at 848-932-2300. Members of the Greek Life community can call OFSA at 848-932-7692. To stay abreast of the latest updates regarding COVID-19, visit https://coronavirus.rutgers.edu/.

Division of Student Affairs

Food Availability Through April 3rd

Dear Students:

While the university has asked that all students go home during spring break and continuing through Friday, April 3rd, we know that some of you will continue to be with us either on campus or in the local community. Below you will find a listing of available food options on or near campus during spring break and the following two weeks of modified university operations. If you need assistance regarding having access to food, we encourage you to contact the Dean of Students Office, who can assist by connecting you with the appropriate campus and community-based resources.

As the university monitors this continually-changing situation and implements policies and procedures to help slow the spread of COVID-19 throughout the community, we will continue to provide updates to any of our affected services.

Thank you for your patience and understanding during this unprecedented time.

Rutgers Student Food Pantry

In an effort to slow the spread of COVID-19, Rutgers has cancelled classes through Sunday, March 22. From March 23 until April 3 all classes will be delivered remotely. Students were told to vacate Residence Halls until at least April 3. Due to this, the Rutgers Student Food Pantry is anticipating an increase in the volume of students in need of our pantry so donations are needed now more than ever.
If you are willing or able to help, there are several ways that donations can be made to the Rutgers Student Food Pantry:


1. (Preferred) Individuals can purchase food items on Amazon and have them shipped directly to the Rutgers Student Food Pantry (the address is: 39 Union Street, New Brunswick, New Jersey 08901).Please note on the order not to deliver on the weekend. For an up-to-date list of needed donation items, visit the Rutgers Student Food Pantry website http://ruoffcampus.rutgers.edu/food/
2. Online donations to the food pantry can be made as well. Please go to https://go.rutgers.edu/DonateFoodPantry
3. Items can be dropped off in-person at the Food Pantry. Again, the address is: 39 Union Street, New Brunswick, New Jersey 08901.