Universitywide COVID-19 Information

Information on Refunds for Student Housing, Meals and Parking

Dear Students,

The “Stay at Home Order” signed by New Jersey Governor Phil Murphy has direct and indirect impacts on Rutgers University. Please be assured that Student Accounting, Billing and Cashier Services (Student ABC) is committed to supporting you as you navigate through the current situation.

In light of the evolving State and universitywide changes related to COVID-19, Student ABC will take the following steps in the coming weeks:

  • Housing, dining and parking charges will be credited to each eligible student’s account. The refunds will be calculated on a prorated basis beginning on March 23, the first day following Spring Break, and ending on May 16, the required move-out date at the University. We encourage students to set up direct deposit to receive their refunds faster and more securely.
  • Financial holds that block registration will not be placed on student accounts that have past due balances. We sympathize with families and understand the financial hardships that many families are facing during this difficult time, as well as the expectation that students focus on their academic work.

Important Links

The Student ABC staff is available to answer any questions or concerns through our online portal or you may call us at (848) 932-2254.

Operating Status of Rutgers Libraries:

We understand questions have been raised about the decision to keep Rutgers libraries open to our students. The primary reason the libraries are open is that the libraries are essential to educating our students while the university remains open and operating.

The libraries are critical to our ability to meet the directive in Executive Order 104 that mandates that all in-person classes at all universities be suspended and converted to online instruction. The university libraries, located across all campuses and throughout the state, provide access to the internet through nearly 1,000 computer terminals. Access to the internet through these computers is essential for students who for economic or other reasons do not have access to the internet in their homes.

As of Sunday, March 22, 2020, the libraries will follow these guidelines and hours to provide library access to students with the health and best interests of our staff, students, and faculty foremost.

Important Update on Courses, Events, and Commencement:

President Robert Barchi announced Rutgers is suspending all in-person instruction, with the exception of clinical instruction, for the remainder of the spring semester. The president also announced all events scheduled at the university through the month of May are suspended, including Rutgers Day and commencement ceremonies at all campuses.

Read the president’s full message from March 17, which also provides information on room and board, and support for academic continuity, research continuity, telecommuting, and leave flexibility for issues related to COVID-19.

Announcement from Mason Gross

Dear Students, Staff, and Faculty, 
Please take a moment to read this message from Mason Gross Interim Dean Gerry Beegan. Thank you and be well moving into the weekend. See you next week online! 
https://www.masongross.rutgers.edu/content/message-interim-dean-beegan

Announcement from Rutgers Global

Rutgers Global has played an important role in university-wide discussions and decisions regarding COVID-19 since the virus was first detected in China. Several Rutgers Global units including the China Office, International Students & Scholars Services, and Study Abroad, are playing an integral role in consulting and collaborating with university leadership on determining action plans with regard to healthcare, travel, academic program, and housing. Through a range of communications, Rutgers Global continues to be in direct contact with our international students and scholars, and study abroad students, as well as their families, with ongoing updates and to answer questions and concerns.

We realize our international and exchange students have a lot of questions regarding the impact of the coronavirus. Please consult this PDF of frequently asked questions for international and exchange students for further information. (Updated March 18, 2020)

Please consult our Rutgers Global Alerts page (https://global.rutgers.edu/all-alerts) for updates regarding study abroad programs and travel for international students.

Announcement from CAPS Counseling

For ALL Students:

Coping with COVID-19 (2 session series; Come to one session or both!)

Session 2:  Managing the home environment Tuesday, 4/21/20, 10-11AM

Come join other Rutgers students to discuss ways to manage difficulties adjusting to the impact of COVID-19. Each session will offer helpful tools and provide a platform for students to talk to each other for support and exchange of ideas. During this session, we will provide skills to manage family dynamics and boundary setting with others in the home, and connecting with others while social isolating.

In order to join by phone, please call the number provided and when prompted enter the access code. If you want to attend the workshop virtually, click on link. 

JOIN WEBEX MEETING

https://rutgers.webex.com/rutgers/j.php?MTID=m7d312f692b8d7a614f5c9bcdc345d18b

JOIN BY PHONE

+1-650-429-3300 USA Toll

Meeting number (access code): 793 779 497

Coffee with CAPS: How to help students navigate during COVID-19

Coffee with CAPS: How to help our students navigate during COVID-19, virtual workshop for Rutgers faculty and staff. We will be offering one for the next three weeks. 

Also, all CAPS locations are physically closed, but we are providing services, including “Lets Talk”, remotely via phone and video appointments. 

Coffee with CAPS: 

How to help our students navigate during COVID-19

Come join a conversation to help our Rutgers students navigate the impact of COVID-19. You will learn tips to support students & best ways to connect them to other resources. 

Thursday, 4/16 10-11am

Click the following link or call to join:  

https://rutgers.webex.com/rutgers/j.php?MTID=m2059e21a9efadeab3cb4328b1d0ed438

1-650-429-3300 USA  Access code: 793 763 089

Friday, 4/24 10-11am

https://rutgers.webex.com/rutgers/j.php?MTID=ma16aabc8d6878eb289ea4fbdd3f233c8

1-650-429-3300 USA Access code: 799 978 773

Monday, 4/27 2-3pm 

https://rutgers.webex.com/rutgers/j.php?MTID=mdb652ef3ab542ae80ba5fef040a8d83a

+1-650-429-3300 USA Access code: 793 754 355

Please email Annmarie Wacha-Montes at annmarie.wachmontes@rutgers.edu in advanced with questions or for accommodations.

ATTENTION: Off-Campus Students, Students Staying Off-Campus, and Members of the Greek Community:

We all have moral obligations to do everything that we can to minimize the spread of COVID-19. Social distancing is an effective and important individual step that we take to help meet that obligation. As a follow-up to the university’s decision to extend spring break and transition to virtual classes beginning on March 23rd, we are asking that students currently residing in off-campus rental housing give serious consideration to returning to their homes during the time that in-person classes are suspended. As you know, in-person classes are suspended at least until April 3rd, at which time a decision will be made regarding future in-person classes.

The goal of social distancing is to substantially decrease the number of situations requiring community members to be in groups and to minimize the time spent in close proximity to each other. With this in mind, we are also encouraging students living off-campus to refrain from hosting social gatherings that could lead to the transmission of COVID-19.

If you decide to return home you should:

• Take with you any important items (laptop, books, identification cards, passport, medication, etc.).
• Take enough clothing home with you.
• Clean out refrigerator.
• Empty all trash/recycle receptacles in proper disposal areas.
• Close and lock all windows.
• Set all thermostats to 68 degrees (if applicable).
• Turn off all lights and electronics.
• Close and lock doors.
• Any items you will need with you when classes go online starting on Monday, March 23rd.

Although the university is not closed, it is likely that University food service and transportation may be reduced over the coming weeks. The Rutgers Student Food Pantry will remain open at this time (Mon-Fri 9-4 at 39 Union Street). Please check the food pantry social media (@RUFOODPANTRY) for any schedule adjustments as we move forward.

We apologize for any inconvenience as we all seek to minimize the impact of COVID-19. This is a global situation that requires individual attention by all of us.

If you have any questions related to your situation, call Off-Campus Living & Community Partnerships at 848-932-5500 or the Dean of Students Office at 848-932-2300. Members of the Greek Life community can call OFSA at 848-932-7692. To stay abreast of the latest updates regarding COVID-19, visit https://coronavirus.rutgers.edu/.

Division of Student Affairs

Rutgers Student Food Pantry

In an effort to slow the spread of COVID-19, Rutgers has cancelled classes through Sunday, March 22. From March 23 until April 3 all classes will be delivered remotely. Students were told to vacate Residence Halls until at least April 3. Due to this, the Rutgers Student Food Pantry is anticipating an increase in the volume of students in need of our pantry so donations are needed now more than ever.
If you are willing or able to help, there are several ways that donations can be made to the Rutgers Student Food Pantry:


1. (Preferred) Individuals can purchase food items on Amazon and have them shipped directly to the Rutgers Student Food Pantry (the address is: 39 Union Street, New Brunswick, New Jersey 08901).Please note on the order not to deliver on the weekend. For an up-to-date list of needed donation items, visit the Rutgers Student Food Pantry website http://ruoffcampus.rutgers.edu/food/
2. Online donations to the food pantry can be made as well. Please go to https://go.rutgers.edu/DonateFoodPantry
3. Items can be dropped off in-person at the Food Pantry. Again, the address is: 39 Union Street, New Brunswick, New Jersey 08901.